Notice & account controls · 2026-07-v1
Privacy center
Understand how Explira uses information, manage optional messages, keep a copy, correct details, or ask the team to review account erasure.
What Explira processes and why
- Account and profile: identity, sign-in, personalization, discovery and account support.
- Community and planning: posts, media links, Plans, RSVP, polls, invitations and chat so crews can coordinate and share.
- Location and campsites: optional city, country, map pins, routes, listings and booking activity for discovery and trip delivery.
- Safety and operations: reports, moderation, service logs, booking and payment references for security, disputes and legal obligations.
- Optional communication: product updates and travel tips only when the choice below is enabled.
Public information is visible where the app labels it public. Private Plan details and crew chat are limited to authorized members. Share only the personal and location detail needed for a trip.
How long information is kept
- Account, profile and community content: while the account or content is active, then until an eligible deletion or anonymisation action is completed.
- Plan and chat records: while needed to provide crew coordination, safety and moderation context, subject to member controls and applicable retention needs.
- Booking, payment, safety and moderation records: for the period required to settle services, disputes, fraud, safety matters and applicable legal duties.
- Consent and privacy-request records: as needed to prove and carry out the choice or request. Withdrawing product updates takes effect for future optional messages.
Explira does not promise one retention period for every record. The team must document any hold and delete or anonymise eligible data after review.
Your choices and rights
- Access: use the data export below to download available account information.
- Correction: edit your profile details, or contact the privacy team for records you cannot edit.
- Consent withdrawal: turn off optional product updates below without losing core app access.
- Erasure: submit a reviewed account-deletion request below. A request is not the same as immediate deletion.
- Grievance: email the privacy contact for a concern, correction, request withdrawal or status question.
Deployment owners must configure and monitor this grievance mailbox. This notice describes the app's current controls and is not a legal certification.
Privacy choices
Download your data
The JSON export includes your profile, posts, portfolio, authored comments and messages, uploaded media, bookings, follows, organized or joined Plans, invitations, notifications and recorded privacy choices.
Request account deletion
A request enters the operations queue. Staff verify the request, review active bookings and any safety or legal retention need, record the status, and then delete or anonymise eligible data. No automatic deletion happens when you press the button.